If you are a victim or survivor in need of help, or a referring community partner please reach out to the Greater Charlotte Hope Line at 980.771.4673.

An abuse survivor goes to 9 locations, fill out 37 pages of paperwork, and repeat their story 27 times.

The Survivor Resource Center simplifies the process.

The Survivor Resource Center, which opened in February 2021, offers a short-term, small-scale solution to the complicated process that survivors of domestic violence, sexual assault, and child maltreatment can face when they seek help. This referral-only, appointment-only center is a temporary precursor to the Charlotte-Mecklenburg Family Justice Center, to be named The Umbrella Center. The Survivor Resource Center includes a broad range of services for Mecklenburg County survivors of domestic violence, sexual assault, and child maltreatment.  

Mecklenburg County Community Support ServicesMecklenburg County Department of Social Services, the Charlotte-Mecklenburg Police Department (CMPD)Pat's Place Child Advocacy Center, and Safe Alliance collaborate to determine the highest lethality cases on a referral-only basis for survivors. In addition, the Survivor Resource Center provides "navigator staff" to guide survivors through the multi-step process.



The Umbrella Center will be comprehensive in scope, offering a full range of services to survivors of domestic, child, sexual, and elder abuse as well as human trafficking. This center will serve as a walk-in center open to anyone who self-identifies as a survivor of abuse or victims who are referred. Visit The Umbrella Center webpage to learn more.

On-Site Service Providers Off-Site Service Providers
CMPD Atrium Health's Domestic Violence Project
Mecklenburg County Community Support Services Charlotte Mecklenburg District Attorney's Office
Mecklenburg County Department of Social Services Mecklenburg County District Court
Pat's Place Child Advocacy Center Mecklenburg County Sheriff's Office
Safe Alliance  


Funding Provided by On-Site Providers and:

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